How can I remove my property from the Holidu platform?

We are very sad that you wish to unpublish your property. If you are unhappy with our services, please contact your Account Manager and we will do our very best to assist you in improving your experience and to fix any issues you may be having. If you are unsure who your Account Manager is please read this article. 

If your property is no longer welcoming guests, you must remove your listing to avoid guests booking your property. It is best to do this as soon as possible to ensure no guests need to be relocated. Please close your calendar manually while your request is being processed in order to avoid any new bookings. This Help center article may be useful.

If your property is no longer available, you can unpublish your property in a few steps:
1. Log in to your Holidu account and select the property you wish to remove.     

2. Click on “Configuration” and scroll down to ”Advanced settings” and click on the “Unpublish” button.
3. You will be asked to confirm if you wish to unpublish your property. If you are sure you wish to proceed then click the checkbox and the “Continue” button.
4. A message asking to speak first to your Account Manager will appear. If you click “Continue”, you can select the reason for unpublishing your property.
5. Click again on “Continue”.
6. As the last step, you will need to enter your Holidu password.                                                                                                                                                
Now your property is unpublished and you can no longer receive bookings.

Remember that you can republish your property with us at any time. All you need to do is make sure your calendar is up to date and prices are correctly configured.

If you still need help to unpublish your property, you can also reach out to your Account Manager who will be happy to help. 
We hope to have you online with us again in the future.